Why LPG from Shell?

Shell provides a round-the-clock emergency helpline for customers, offering general advice and support.

Shell is a global leader in the provision of energy solutions. Its flexible approach means it can meet the demands of customers however large or small. The high standards it sets itself have resulted in the company developing an enviable reputation for providing a quality and reliable service.

Shell is committed to working in close partnership with its customers to ensure it understands the needs of businesses and to ensure energy solutions offered suit each and every requirement a customer may have.

All Shell fuels and lubricants undergo stringent testing to ensure they always meet Shell’s internationally renowned quality standards.

Safety is also a primary concern and stringent procedures are followed during the transportation of LPG to customers. Cylinder storage and any bulk installations carried out are done so under the close guidance of trained safety personnel.

Tailored customer offerings may include:

Automated delivery Shell’s automated delivery systems guarantee you will never run out of fuel. However, if supplies do run low due to unexpected excessive use, deliveries can be arranged quickly, regardless of time of day.

Dedicated customer care line Shell provides a round-the-clock emergency helpline for customers, offering general advice and support. A similar service is also available via the Internet.

Key Account Manager Support Shell employs a team of skilled sales representatives and Key Account Managers to offer advice on energy-related enquiries. Frequently discussed topics include whether your business would be best served by cylinder of bulk solutions and what other LPG applications could be considered by your company, such as heating or utility vehicle power.

Customer training Comprehensive training is required to operate and refuel LPG FLTs. Shell offers such as programme to the highest standards and also provides a troubleshooting guide to ensure continued smooth running of your operations.